FAQ
Categories
Shipping
Do you ship internationally?
As of right now, Coachella’s Best Organic Dates is only able to ship to addresses within the United States 🇺🇸 but hopefully one day we will be able to ship our dates around the world 🌎
How long will it take to get my order?
It depends on where you are. Orders processed here will take 3-5 business days to arrive. Delivery details will be provided in your confirmation email.
What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Returns
Can I return my product?
Since all of our dates are considered food products, we are not allowed to accept returns. However, if you have any issues or concerns about your order, please reach out to us via email (info@coachellasbestdates.com) to find a solution for you ASAP.Our customer service hours are Monday-Friday, 8am-5pm Pacific time.
Storage & Shelf Life
How long will my dates last?
You can store our dates at room temperature for 1 to 2 months, in the refrigerator for up to 6 months, and about 1 year frozen.
How should I store my dates?
Coachella’s Best Organic Dates preserve the best if transferred into an airtight container or resealable bag in your refrigerator.
Dates
Why is Coachella Valley so great for growing dates?
Nearly 95% of the nation's crop is grown in Coachella Valley each year. The valley’s warm year-round sunshine and dry desert climate make for optimal date growing conditions.
Are Coachella’s Best Organic Dates processed with nuts or allergens?
In our processing facility, we solely process dates. We only grow and harvest dates and our packing room only has dates, no other produce or products. Our dates are processed in a facility with robust allergen control and sanitation programs in place to prevent any cross-contamination of allergens. We cannot however say they are in a free-from allergen facility.
What’s so great about a date?
Dates are jam-packed with vitamins and antioxidants that offer a powerhouse of health benefits, giving you the boost of energy you need to take on life. We call them ‘Nature’s Vitamins” because dates contain so many of the daily recommended nutrients that help you feel good and stay healthy.
Nutrition
Why are organically grown dates important?
Many conventional date farmers use harmful chemicals and pesticides near date palms for weed control. As an organic farm, we vow to never use harmful chemicals or additives... meaning our fruit is fresher, safer and held to the highest quality standards that we’d only feed to our own families.
What are the health benefits of dates?
Dates have numerous health benefits! They’re a natural source of energy, full of potassium, fiber and magnesium. These fresh fruit are low on the glycemic index, making them a perfect sugar substitute. Learn more about this superfruit’s benefits here: https://draxe.com/medjool-dates/, https://www.organicfacts.net/medjool-dates.html
Are your dates gluten-free and vegan?
Yes! Dates are inherently gluten-free and vegan.
Read More..
Date FAQs
Top Questions About Dates
Get to know us and our dates. At Coachella’s Best Dates, we’re proud of our dates, our date palm orchard, and some of our policy with our date FAQs. We answer your top questions about dates and what we do to make sure you get the best organic dates from the Coachella Valley.
We happily provide all our customers with date information that includes how to store and cook them as well as date nutrition info. Our dates are completely organic, which means that we don’t use any synthetic fertilizers or pesticides. How do we do this? We have a flock of Dorper sheep that are corralled by eight Great Pyrenees pups and allowed to freely roam our orchards to eat bugs and fertilize the date palms. This process makes for healthy palms and pure dates that are loaded with nutrients.
Furthermore, our dates are handpicked to ensure that only the best dates make it to our customers. The skin texture and moisture content are evaluated to ensure that all dates meet our high standards.
The Coachella’s Best Dates team believes that farmers and staff should be treated like family. This makes for a positive growing and working environment, which makes for better dates. Additionally, we try to keep our ties to the Coachella Valley strong by staying involved in local events and supporting our neighbors’ businesses. We also support organizations that we believe in.
At Coachella’s Best Dates, we believe in being honest and forthright about our dates and how they’re grown. We do our very best to answer all your top questions about dates. Our date FAQs are meant to help you understand our dates and what sets them apart from others. In addition to our organic growing process, we grow our dates in the date mecca of the United States. The warm, dry climate of the Coachella Valley provides perfect conditions for growing dates and makes for an idyllic location for our hundred-acre date orchard.
As part of our efforts to answer the top questions about dates, you can check our recipes page for great ways to use dates. From making delicious sauces to salads to desserts, we have recipes that are great for all date lovers.
If you don’t see an answer to your questions about dates in our date FAQs, please don’t hesitate to contact our team. Send us a message using our via our online contact form or send an email directly to info@coachellasbestdates.com. You can also learn more about our growing process and what makes our organic dates different by following us on social media.
Read our date FAQs to learn more about Coachella’s Best Dates. We’re proud of our organic growing process and want to serve you with the best organic dates around.
