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FAQ

Shipping

Do you ship internationally?

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As of right now, Coachella’s Best Organic Dates is only able to ship to addresses within the United States  🇺🇸 but hopefully one day we will be able to ship our dates around the world 🌎 

How long will it take to get my order?

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It depends on where you are. Orders processed here will take 3-5 business days to arrive. Delivery details will be provided in your confirmation email.

What shipping carriers do you use?

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We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Returns

Can I return my product?

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Since all of our dates are considered food products, we are not allowed to accept returns. However, if you have any issues or concerns about your order, please reach out to us via email (info@coachellasbestdates.com) to find a solution for you ASAP.Our customer service hours are Monday-Friday, 8am-5pm Pacific time.


Storage & Shelf Life

How long will my dates last?

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You can store our dates at room temperature for 1 to 2 months, in the refrigerator for up to 6 months, and about 1 year frozen.

How should I store my dates?

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Coachella’s Best Organic Dates preserve the best if transferred into an airtight container or resealable bag in your refrigerator.

Dates

Why is Coachella Valley so great for growing dates?

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Nearly 95% of the nation's crop is grown in Coachella Valley each year. The valley’s warm year-round sunshine and dry desert climate make for optimal date growing conditions.

Are Coachella’s Best Organic Dates processed with nuts or allergens?

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Our dates are processed in a facility with robust allergen control and sanitation programs in place to prevent any cross-contamination of allergens. We cannot however say they are in a free-from allergen facility.

What’s so great about a date?

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Dates are jam-packed with vitamins and antioxidants that offer a powerhouse of health benefits, giving you the boost of energy you need to take on life. We call them ‘Nature’s Vitamins” because dates contain so many of the daily recommended nutrients that help you feel good and stay healthy.

Nutrition

Why are organically grown dates important?

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Many conventional date farmers use harmful chemicals and pesticides near date palms for weed control. As an organic farm, we vow to never use harmful chemicals or additives... meaning our fruit is fresher, safer and held to the highest quality standards that we’d only feed to our own families. 

What are the health benefits of dates?

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Dates have numerous health benefits! They’re a natural source of energy, full of potassium, fiber and magnesium. These fresh fruit are low on the glycemic index, making them a perfect sugar substitute. Learn more about this superfruit’s benefits  here: https://draxe.com/medjool-dates/, https://www.organicfacts.net/medjool-dates.html

Are your dates gluten-free and vegan?

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Yes! Dates are inherently gluten-free and vegan.

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